To ensure the smooth, accurate, and timely delivery of payroll to the workforce. To be innovative, driving forward quality and maintaining excellence in standards, while ensuring full compliance with policy and regulatory requirements at all times.

Responsibilities

Payroll

• Coordinate, prepare, review, and ensure the accuracy of payroll for the various companies within the group.
• Monitor interfaces between different IT systems and promptly investigate any discrepancies.
• Support all payroll-related aspects of the employee lifecycle (new starters, leavers, sickness, maternity leave, etc.).
• Calculate employee deductions and benefits, including salary sacrifice, taxable benefits, pensions, etc.
• Build and maintain effective working relationships with internal stakeholders.
• Provide requested payroll reports in a timely manner.
• Work with the Payroll Manager to implement process and system changes, identify process breakdowns, and create action plans for resolution.
• Check payroll inputs for accuracy and correct any errors promptly.
• Ensure the correct application of tax regulations and the timely distribution of accurate payslips to employees.

Administration

• Accurately input employee details into the relevant system(s), including address changes, bank account details, and tax information.
• Process leavers’ details, issue tax certificates, and calculate any outstanding payments or overpaid benefits.
• Download and upload relevant revenue/tax documents to the payroll system prior to payroll completion.
• Verify sick pay entries in the payroll system and record enhanced sick pay benefits for TUPE sites as applicable.
• Manage wage queries, advance payments, and review employees on emergency tax between pay cycles.
• Administer bonus payments prior to finalising payroll, as required.
• Process paternity/maternity paperwork.
• Generate required letters and update employee records accordingly.
• Make authorised deductions (e.g., uniform costs, union dues).
• Create, print, and upload relevant end-of-period/year employer/employee tax documents and returns.

Other Duties

• Run reports from systems as requested by the wider management team.
• Assist with training new staff in payroll systems and processes.
• Generate timesheets for operational stakeholders as needed.

Skills and Experience

Essential Criteria

• IPASS Qualification.

Desired Qualifications

• Management qualification or relevant experience.

Desired Experience

• Experience within the relevant industry or a similar environment.
• Multi-site management experience.
• Up-to-date understanding of legislation relevant to the role.
• Experience in a results-driven environment.

Desired Skills

• IT literate, with knowledge of Word, Excel, and Outlook.
• Strong communication skills, with the ability to convey information clearly and warmly.
• Effective problem-solving skills.
• Skilled in managing difficult situations and individuals.

Attitude/Motivation

• Confident decision-maker under pressure.
• Flexible, reliable, responsible, and calm in a crisis.
• Supportive of organisational change.
• Positive attitude towards private outsourcing.
• Motivated to deliver a professional service and build a successful, efficient, and committed team through effective systems.
• Committed to ongoing professional development and role enhancement.
• Willing to provide and receive training in line with organisational values.