Operations Manager

Why Apply?

• Competitive salary with a bonus scheme
• Opportunity to shape the operational strategy of a growing business
• Clear career progression pathways
• Early Friday finish – office closes at 1 pm
• Work in a supportive and professional environment with senior leadership exposure

About the Company

Known for our client-first approach and commitment to excellence, we are now seeking an experienced Operations Manager to play a central role in driving efficiency, supporting staff, and ensuring the business continues to grow and thrive.

About the Role

The Operations Manager will be responsible for overseeing the smooth day-to-day running of the firm, supporting both staff and management to deliver exceptional service. This role is both strategic and hands-on, requiring strong leadership, organisational ability, and a focus on continuous improvement.

Key Responsibilities

• Manage and coordinate the firm’s daily operations, ensuring processes run efficiently and in compliance with standards
• Oversee billing, timesheet reporting, and financial performance monitoring
• Work with department heads to allocate resources effectively and track project deadlines
• Lead, coach, and support teams to maintain high performance and professional growth
• Develop and enhance internal systems, processes, and use of technology
• Provide financial oversight, including budgeting, reporting, and performance analysis
• Act as a main contact point for clients on operational matters
• Collaborate with senior management on business planning and development projects

Your Skills & Experience

• Proven track record in an Operations Manager or similar role within accountancy, legal, or professional services
• Strong leadership skills with the ability to manage people and processes effectively
• Commercially astute with experience in budgets, reporting, and financial analysis
• Highly organised, proactive, and adaptable to change
• Strong communication and interpersonal skills with the ability to influence across all levels

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