Billing Specialist

About the Company

A leader in the energy sector are seeking to add 2x Billing specialists to their team. This is a fantastic opportunity for someone with billing or customer service experience to secure a hybrid working role in a multi million pound company.

About the Job

You will be providing administrative and analytical support within the billing department. The hours of work are Monday to Thursday 8.30am – 5pm and 8.30am – 3.45pm on Friday’s.

Key responsibilities

• Ensure contract customers are billed accurately and in a timely manner
• Conduct regular bill audits to ensure accuracy and quality of information sent to customers
•  Maintenance of billing matrices and supply margins
• Assist Credit Control Department with payment issues and the resolution of disputes
• Update and maintain contract information including pricing data and pass through charges
• Liaise with Commercial Development Team to ensure contract renewals are processed in a timely manner
• Become conversant with market documentation and licence conditions
• First point of contact for Contract Account Managers to discuss customer billing requirements
• Process siteworks for commercial customers and generate sundry invoices
• Respond to the needs of contract customers, ensuring a high standard of service is delivered
• Provide consumption reports to internal and external customers upon request
• Process VAT and Climate Change Levy rebates when required, ensuring accurate financial postings
• Assist with annual system updates ensuring customers are on the correct tariffs and that changes are fully communicated
• Assist with tariff reviews, documenting system requirements, test scripts and executing system testing
• Manage suspense accounts and take appropriate actions to reduce the number of transactions in suspense
• Undertake any additional duties as required by the Billing Manager

Previous experience

• Excellent verbal and written communication skills
• Mathematical skills and in-depth knowledge of accounting principles
• Ability to work as a part of a team
• Ability to prioritise work and meet deadlines
• Attention to detail and accuracy

Why apply for this role?

• Competitive salary of £25,000 – £26,000
• 28 days annual leave
• Pension contribution
• Hybrid working